Servicing And Support | Mobility Networks Group

Servicing And Support

Choosing a Mobility Networks vehicle access solution for its high quality, reliability and durability is only the beginning.

This choice also ensures a ‘buy in’ to a complete international support package that incorporates sector leading customer services, solution installation, technical vehicle advice, warranties, training and product engineering services. Every department within Mobility Networks is proven and trusted to deliver on promises.

Customer Services

One of the main focuses of the Mobility Networks Customer Services team is delivering a personalised, efficient service. The UK team based in Whitstable, Kent, and its international agents understand the demands of today’s commercial vehicle sector and are ready to solve all accessible ramps and lift requirements.

The team employs robust internal procedures, good communication and a positive attitude so that efficient provision of Mobility Networks products and services is consistently delivered. Fast dispatch and simple ordering procedures reduce hassle for Mobility Network customers and the multi-national, multi-lingual team can answer any query from across the globe.

Solution installation

Through its extensive contacts and diversity of people, Mobility Networks can recommend, supply and efficiently install an accessible vehicle ramp or lift in a variety of countries. It has the capabilities to dispatch specialist engineers who are trusted and reliable for the installation of Mobility Network solutions to a variety of vehicle types.

Regularly servicing following installation can also be provided with a selection of support packages available to choose dependent on the level of maintenance preferred. Local Mobility Networks fitters have strength and depth in numbers, all with a comprehensive knowledge of both the latest vehicle types and older models so a variety of fleet requirements can be resolved whether retro-fitted or during new builds.

Technical advice and consultancy

Mobility Networks can provide in-depth information for convertors or body builders for assistance during a retro fit or vehicle new build. If technical guidance, advice or support regarding the suitability or adaptability of an access product to a specific vehicle type is required, then members of the Mobility Networks team can assist.

On an international level, Mobility Networks is able to work with vehicle manufacturers to ensure the final accessible ramp or lift installed meets all specific requirements and safety standards.